A case study in PMS
They wanted to design and enforce a Performance Management process entirely digitally. The process had to be transparent, simple and fair with quick tools to initiate, complete, and track the appraisal process. Repository of feedback had to be maintained and employees had to be constantly notified so they adhered to timelines.
ChallengesResistant workforce apprehensive of any tech intervention that involes a considerable learning curve.
No set process for transparent goal setting, feedback collection and appraisal discussions
Distributed and traveling workforce makes it difficult for employees to complete appraisal on time due to lack of access to computer.
Solution and ImpactQandle’s experienced consultants analysed all the roles and levels in the client’s organization and introduced best practices from its other clients with a similar profile to develop the KRAs and KPIs for them.
Qandle’s web portal and Android/iOS apps enabled employees to effortlessly submit their responses from wherever they are.
We recommended including peers in the process for a 360 degree view of an individual’s performance with an option of anonymous feedback for an open-honest review.
A case study in Attendance Management
They had a large on-field delivery team that worked in varying shifts everyday and hence, they were facing a huge challenge in recording and tracking their attendance and expenses effectively.
ChallengesEnabling managers to track the location of their teams was a major ask and a challenge.
Letting employees effortlessly mark their attendance or apply for regularization wherever they are.
Enabling the workforce to submit daily bills and expenses without a lot of manual data input, which consumed a lot of time for the client
Solution and ImpactQandle's mobile app enabled employees to auto clock-in at predefined check-in locations using GPS, taking away the need to manually mark attendance every day.
Manages and admin got real-time visiblity into the employees' locations every day.
Qandle app's GPS based distance recording, OCR bill reader and odometer features let employees submit expenses at the click of a button.
A case study in Expense Management
Having a global presence, this client of ours saw employees frequently undertaking domestic and international business trips. With the volume of travel requests continously rising, the company saw that a configurable travel platform with rich analytics and reporting would become indispensable if they were to manage the growing workload effectively.
ChallengesMaintaining multiple excel sheets meant the client's Finance team did not have a single dashboard which had all trips, requests and amounts to be disbursed.
No mobile platform meant traveling employees couldn't always stick to submission timelines which caused problems for both employees and the Finance team.
No consolidated view of till date submitted expenses meant employees often missed out on submitting incurred expenses which caused a lot of friction.
Solution and ImpactQandle’s Travel & Expense module acted as a singular platform that the client used across geographies to manage travel requests and related expenses, and configure granular policies as applicable across locations.
Finance Admins got a separate dashboard to manage expenses pending for reconciliation, approve pending requests and through visual analytics, understand expenditure versus budget allocation.
Qandle's mobile app enabled the employees to submit travel requests and expenses anytime, anywhere, bringing in more discipline.
A case study in Payroll
They wanted to bring in a strong sense of discipline wrt collecting payroll inputs on time from multiple stakeholders and processing salaries with no errors or delays. Simultaneously, they wanted to reduce employees' dependence on the Payroll team for getting access to salary slips and forms.
ChallengesExisting software was clunky and had an outdated UI which made it difficult for employees to navigate and download salary slips or tax slips on their own.
No set timelines or alert mechanisms meant minimal adherence to payroll deadlines, causing unwanted delays in processing salaries.
Even for small admin tasks like opening the investment declaration window, client's HR team had to reach out to their software vendor multiple times.
Solution and ImpactQandle's beautiful and user-friendly UX with embedded 'How-To-Use' videos enabled employees to access all relevant account details, download slips and forms independently.
Qandle allowed the client's Payroll team to define strict payroll lock and run days, triggering notifications accordingly so all relevant input was received on time.
A full suite of admin actions meant the client could carry out all major tasks on their own, such as running the payroll, adding one-time components, opening investment declaration window etc.
