IT Onboarding Process Checklist

An IT onboarding process checklist is a document that outlines the steps and tasks required to introduce new employees to the company's IT infrastructure, software, systems, processes, and culture. A typical IT onboarding process checklist includes the following details:

• Pre-boarding Tasks: This step typically covers the initial communication and coordination with HR, the new employee, and the IT team. It includes tasks such as creating a welcome email, scheduling a meet and greet, setting up IT equipment, access, and accounts.
• Orientation: This step entails providing a structured orientation program to acquaint the new employee with the company's IT environment, policies, and procedures. The IT orientation may be conducted remotely or on-site, depending on the organization's size and culture.
• Training: This step includes providing training on the relevant software, tools, and systems that the new employee will be required to use. This training may be conducted online, using training software, or in-person, depending on the scope of the training and the employee's role.
• Documentation: This step involves providing the new employee with access to relevant documentation, such as user manuals, SOPs, and other related materials. This will help the new employee to understand the ins and outs of the company's IT infrastructure and the specific procedures they must follow.
• Feedback: This step involves providing feedback on the IT onboarding process to the new employee. Feedback can be obtained through surveys, feedback forms or one-on-one sessions to ensure the training, orientation, and documentation has been comprehensive and effective.
• Ongoing Support: This step involves providing ongoing IT support to the new employee. The IT team is responsible for monitoring the new employee's progress, resolving technical issues, addressing questions, and providing assistance when needed.

Overall, an IT onboarding process checklist ensures that new employees are given a structured and comprehensive orientation to the company's IT systems, policies, and procedures. This results in a seamless integration of the new employee into the team, and a higher level of productivity for the company.